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Different but complementary approaches to ethics at APEDE forum

by Eric Jackson


Panama’s business organizations are a feuding lot in recent years, and if one of them is identified as “the most influential” or “the most representative” an argument is very likely to ensue. However, APEDE --- the Spanish acronym for the Panamanian Business Executives’ Association --- can make a good claim to such titles. More than most other business groups, these are the folks whose main interest is in Panama’s business climate. As used here, “business climate” is something other than whose turn it is or will be to steal from the government, which families are in or out or social page trivia. These are business managers concerned with the nuts and bolts of things like Panamanian labor relations, staying competitive in an increasingly global economy and the cost of doing business.

One of those costs, some say the most unfair burden of all, is the premium exacted by corruption. We’re not talking just about shakedowns and pilfering by public officials --- although that sort of thing is more likely to be on the agenda at APEDE than is the case with other business groups --- but also a wide- ranging culture of “juega vivo,” wherein employees stealing from their companies, bosses cheating their employees and companies shaking down other companies by way of monopolistic practices are considered ordinary features of the business landscape. APEDE rightly sees all of this as an impediment to doing business in Panama, a phenomenon that lowers the entire country’s standard of living and exacerbates all of our social problems. Thus the group has established a Committee on Ethics and Good Citizenship, advocated government transparency and prompted the business community to talk about things higher yet deeper than the bottom line.

Part of that discourse took place on March 26 at the Union Club, when APEDE sponsored a discussion with Dr. Philip A. Nichols of the University of Pennsylvania’s prestigious Wharton Business School and Dr. Rudolph Zepeda, an experienced international banker who now works as an advisor for the Federal Reserve Bank of Atlanta. The subject of the forum was “Ethics in the Financial Sector,” and bankers, insurance execs and businesspeople from sectors that in many cases were far away from finance crowded into the Salon Las Perlas to here what the distinguished guests had to say.

Nichols, who has observed Russia up close for more than a decade of change and who has spent time in Hong Kong and many of the world’s other major or emerging business centers, and who teaches business law, spoke on the importance of business ethics and the effect of corruption on social and economic development. His approach was primarily cultural.

Zepeda, who ran the Miami branch of a Venezuelan bank at a time when that country’s financial sector was rocked by multiple major scandals, spoke about corporate governance in the financial sector. His approach was primarily technical.

Both speakers concurred about corruption being a bad thing, and about the importance of having someone honest and capable watching and controlling the people who are supposed to be watching for and controlling corruption. However, they stressed very different factors.

For Nichols, corruption is always present but for cultural or other social reasons may grow out of control and become endemic. He rejects the common Panamanian view that corruption is a fact of life and nothing much can be done about it.

For the Wharton professor, a corrupt system is not so much a matter of missing laws or in which venal creeps have wormed their way to the top, but the end product when “corruption permeates most of society.” How can such a thing be measured? “If cops stop cars and invent violations,” he said, “that’s an endemically corrupt society.

Ten years ago, Nichols said, Russia was endemically corrupt by that standard. Today, he said, it’s not. “When a country reaches a tipping point --- when people decide that corruption is no longer acceptable --- corruption just rockets down.” He didn’t prescribe any magic pills. Pointing to the example of Hong Kong, a pirate’s haven in which corruption was legendary, and the principal commercial gateway to a People’s Republic of China in which appalling corruption still holds sway, he said that business leaders “understood the need to break with these practices” and thus prompted the former British colony to clean up its act.

On the other hand, corruption also has a way of rising insidiously to alarming levels. Nichols illustrated the process with health care in Greece. There, long before socialized medicine was instituted, it was a custom for a patient to give a physician a basket of food as a gift when paying a visit for medical treatment. Then doctors began to ask for, then demand the basket of food. Once they were well enough fed, they began to demand money instead, and it got to the point that cash payment in advance was necessary for treatment. So much for the whole point of socialized medicine, health care for all without regard for ability to pay.

By Nichols’s estimation Panama may have its problems with corruption, but it’s not an endemically corrupt society. “The important thing,” he said, “is that you people got together to talk about this.” He urged the audience to think flexibly and not just in reforms to government systems. “If the legal system is ineffective,” he advised, “use something else” like press exposure, social pressure or influence through families to fight corruption.

Zepeda’s talk was more of a discourse of on corporate governance techniques. He noted four general styles of corporate governance at large in today’s world. The Asian norm is that powerful individuals dominate the companies and minority shareholders have zero protection. In Europe, banks are more likely to hold the dominant positions and there are legal protections for investors whose interest isn’t controlling. Zepeda generally likes the US corporate model, in which there tends to be lots of good public information about companies whose shares are traded on securities exchanges, a high degree of competition and avenues of legal recourse for shareholders who have been cheated combine to make good corporate governance the norm. By contrast, in Latin America and other emerging capitalist regions, laws are weak, there is little or no transparency and small groups run companies with few checks or balances.

So what must a financial institution do to get good corporate governance? Zepeda said that for starters, a model must be chosen, and decisions made about whether or not its investors will manage the business and whether there will be one board of directors or two -- - one for the bank, for example, and another for a corporation of which the bank will be a subsidiary.

Then, critical hiring decisions must be made. Most important of all, he said, are the posts of internal auditor and legal counsel.

Then the sorts of people to be recruited as directors matters. Zepeda believes that it’s better to have a board of directors who are from outside the company, people who have established reputations for rectitude and competence in other fields, who are properly compensated and who expected to be informed, get involved and make decisions that are in the shareholders’ interests.

Also, and of great importance in the Panamanian business culture, Zepeda warned against cozy dealings with relatives.

Then the banker reviewed a couple of high-profile corporate failures of recent years. Zepeda attributed the ENRON collapse primarily to a lack of transparency that not only deprived shareholders and regulators of necessary information, but also kept most of the directors in the dark. The importance of keeping tabs on offshore operations is one of the key lessons he draws from the debacle. In another case in which a US branch of an Irish bank ran up spectacular losses and nearly brought the whole company down when the facts came to light, Zepeda noted that the company’s directors and internal auditors really didn’t understand the nature of the derivatives market in which their executive dealt --- all they knew was that he had made a lot of money at it, so they turned him loose at shareholder risk without themselves possessing the expertise to properly oversee his activities.

For Zepeda, a company needs “a process of self- evaluation,” thorough background checks of employees and directors, and mechanisms to ensure that control functions are themselves monitored and controlled. For him, the fundamentals of good corporate governance come down to asking two questions: “Is it reasonable? Does it make sense?”

Also in this section:
Business & Economy Briefs
APEDE forum on ethics in the financial sector
What our tax structure does to historic buildings

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